Windstream Enterprise (WE), a leading managed communications service provider, announced the launch of new integration capabilities with Microsoft Teams within its strategic Unified Communications (UC) and voice solutions, providing even more options for users to make calls directly from the Teams app via desktop, tablet or mobile devices. Continue reading Windstream Enterprise To Integrate Microsoft Teams With Unified Communications and Voice Solutions
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Windstream Enterprise delivers full omni-channel contact centre capabilities with latest unified communications enhancement
Windstream Enterprise (WE), a leading supplier of advanced network communications, has enhanced its XCaaS service to give enterprise and mid-market companies the ability to seamlessly link customer contacts across voice, digital, and open-media channels. The enhancement leverages Mitel’s 4.1 version of its industry-leading UCaaS and CCaaS solutions to deliver one of the most comprehensive suites of omni-channel customer service tools. Continue reading Windstream Enterprise delivers full omni-channel contact centre capabilities with latest unified communications enhancement