Engageware, the market leader in cloud-based customer engagement software, announced the acquisition of Aivo, a globally recognized leader and innovator in conversational and generative AI technology. Continue reading Engageware Acquires Aivo
Tag Archives: Aivo
Aivo’s Video Conversational AI, the First AI Video Avatar Designed to Interact With Customers
Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to interact with their customers using AI and video. Aivo’s Video Conversational AI is a solution developed together with Synthesia, the world’s largest AI video generation platform that turns text into video in minutes. Continue reading Aivo’s Video Conversational AI, the First AI Video Avatar Designed to Interact With Customers
10 questions to ask before your company adds a chatbot
The chatbot boom began in earnest one year ago, when the most popular messaging platform launched its newest gamble: Facebook Messenger Bots. However, the origin of chatbots dates back to the 60s, when the first chatbot, Eliza, was created. Since then, bots have been used in the customer service arena. But this Facebook launch was really when chatbots began to proliferate across the internet. Continue reading 10 questions to ask before your company adds a chatbot