Tag Archives: Teleperformance

Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Centre Outsourcing Assessment

Teleperformance, the worldwide leader in omnichannel customer experience management announced the company was recognized as a Leader and a Star Performer in the Everest Group Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2018. Teleperformance is the only service provider with substantial scale across all geographies and industry verticals and this marks the sixth consecutive year Teleperformance has been recognized as a global Leader by Everest Group. Continue reading Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Centre Outsourcing Assessment

Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions

Teleperformance, the worldwide leader in omnichannel customer experience management announced it received three prestigious Contact Center Outsourcing Company of the Year Awards from Frost & Sullivan, recognizing its entire regional operations in Asia Pacific, Europe and North America. The awards honor Teleperformance for a high degree of innovation in services, technologies, and leadership with a focus on customer value and market penetration. Continue reading Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions

Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in Europe

Based on its recent analysis of the contact centre outsourcing industry, Frost & Sullivan recognises Teleperformance with the 2017 Frost & Sullivan Company of the Year Award for the contact centre industry in Europe. Continue reading Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in Europe

Teleperformance in Benelux and Norton by Symantec Win Partnership Award

Teleperformance, the global leader in outsourced omnichannel customer experience management announced its customer support operations in Benelux, delivered in partnership with Norton by Symantec, received the prestigious National Contact Center Awards (NCCA) Partnership Award at the Customer First Awards. Continue reading Teleperformance in Benelux and Norton by Symantec Win Partnership Award

Teleperformance Announces Partnership with Scandic Hotels

PRESS RELEASE: Teleperformance announced its partnership with Scandic Hotels, the largest Nordic hotel operator. Teleperformance in the Nordics will serve Scandic Hotels’ growing customer base with services out of its contact center in Tampere, Finland. The addition of Scandic Hotels adds to Teleperformance’s strong and expanding list of travel customers. Continue reading Teleperformance Announces Partnership with Scandic Hotels

Teleperformance awarded new contract with Student Loans Company

PRESS RELEASE: Teleperformance announced that its operation in the United Kingdom has been awarded a new contract by the Student Loans Company. Through delivery of a national contact centre service it will support students and graduates seeking information, advice and guidance on financial support and funding available to pursue higher education courses (as well as advice and support on repayment of student loans). Continue reading Teleperformance awarded new contract with Student Loans Company

Teleperformance Named Best Outsourcing Company of the Year at European Outsourcing Awards

PRESS RELEASE: Teleperformance, the global leader in outsourced multichannel customer experience management, announced that the company swept up two of the top awards at The European Outsourcing Association (EOA) Awards, including the Best Outsourcing Company of the Year and the Award for Innovation in Outsourcing for its Teleperformance Customer Experience (CX) Lab. Continue reading Teleperformance Named Best Outsourcing Company of the Year at European Outsourcing Awards