PRESS RELEASE: Confirmit announced that TMC, a global, integrated media company, has named Confirmit Horizons a 2017 CUSTOMER Product of the Year Award winner for the eighth consecutive year.
“Organisations and individuals are increasingly reliant on digital and mobile technologies to make sense of the data they gather as quickly and easily as possible,” said Michael Wooh, Chief Marketing Officer, Confirmit. “Confirmit Horizons offers access to data collected from multiple channels in a visually engaging, easily digestible and quick-to-share format – which is essential in today’s fast-paced environment. This recognition from CUSTOMER magazine serves as proof of Confirmit’s dedication to giving businesses the insights and control to do the right thing for their customers and teams, helping them to resolve issues and drive business change.”
Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programmes. With Confirmit Horizons, organisations are able to uncover richer insights, so they can make smarter decisions and execute faster reactions. The most recent additions to the platform have added features focused on increased agility, flexibility and mobility for organisations that need their research and feedback programmes to keep up with the pace of change.
The 2017 CUSTOMER Product of the Year Award recognises vendors that are advancing the call centre, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honour Confirmit with a 2017 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Confirmit Horizons has proven deserving of this elite status and I look forward to continued innovation from Confirmit in 2017 and beyond.”