InMoment announced the seamless addition of advanced mobile voice and image curation and analysis capabilities to its growing suite of interactive feedback modalities, which also include video, the pioneering AI-powered conversation engine Active Listening™, as well as traditional mobile app, voice, and web. Continue reading InMoment Transforms Surveys into Intelligent Conversations with AI-driven Multimedia Feedback
Monthly Archives: June 2018
Evergage Launches New Survey Tool – for Targeted, Smarter Surveys That Can Trigger In-the-Moment Personalization
Evergage announced the launch of Evergage SmartSurveysTM – enabling companies to design and deliver highly targeted surveys that improve customer relationships. With SmartSurveys, a full and first-of-its-kind Voice of the Customer (VoC) survey tool, companies can ask timely and contextually relevant questions tailored to each prospect or customer – and then use the response data to affect and improve experiences in real time, at the individual level. Continue reading Evergage Launches New Survey Tool – for Targeted, Smarter Surveys That Can Trigger In-the-Moment Personalization
Kofax Robotic Process Automation Software Creates Smarter Robots
Kofax®, a leading supplier of software to automate and digitally transform information intensive processes announced the addition of artificial intelligence (AI), machine learning and other capabilities in its Kapow™ 10.3 Robotic Process Automation (RPA) software. Continue reading Kofax Robotic Process Automation Software Creates Smarter Robots
Convergys to be Acquired by SYNNEX Corporation for $2.8 Billion in Cash and Stock
Convergys, a global leader in customer experience outsourcing announced that it has entered into a definitive agreement under which SYNNEX Corporation, a leading business process services company, will acquire Convergys in a cash and stock transaction with an enterprise value of approximately $2.8 billion, including approximately $170 million of Convergys outstanding net debt. Continue reading Convergys to be Acquired by SYNNEX Corporation for $2.8 Billion in Cash and Stock
Kofax Named a Strong Performer in Robotic Process Automation by Independent Research Firm
Kofax®, a leading supplier of software to automate and digitally transform information intensive processes announced it was among the select companies that Forrester invited to participate in its 2018 Forrester Wave™ evaluation, The Forrester Wave™: Robotic Process Automation, Q2 2018. In this evaluation, Kofax was cited as a Strong Performer in RPA. The evaluation focused on three areas: Current Offering, Strategy and Market Presence. Continue reading Kofax Named a Strong Performer in Robotic Process Automation by Independent Research Firm
Exertis Provides Resellers with Opportunity to capitalise on UC markets
Exertis, a leading distributor of technology products for the B2B, mobile and retail markets announced the availability of the full range of Mitel’s unified communications and collaboration solutions (UCC) to UK resellers, providing a new procurement route enhanced by a range of value added services. Exertis was previously a distributor for ShoreTel, acquired by Mitel last year. Continue reading Exertis Provides Resellers with Opportunity to capitalise on UC markets
Nissan to launch its first global Digital Hub in India
Nissan Motor Co. Ltd., signed a memorandum of understanding (MoU) with the Government of Kerala to establish a new global centre for digital operations in India. Continue reading Nissan to launch its first global Digital Hub in India