Kustomer, the AI-native customer experience platform, announced the new Kustomer Architect, designed to help guide brands through their AI transformation in order to reach the outcomes that matter most to their business. Continue reading Kustomer Continues to Build Its AI Engine Around a Simple Idea: CX Should Drive Business Outcomes
Daily Archives: May 21, 2026
TTEC and Volkswagen Group UK Expand Strategic Collaboration with New 7-Year Agreement
TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and CX, announced a seven-year contract extension with Volkswagen Group UK, further advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom. Continue reading TTEC and Volkswagen Group UK Expand Strategic Collaboration with New 7-Year Agreement