Tag Archives: TTEC

Outsourcing

TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure

TTEC announced its public sector subsidiary, TTEC Government Solutions in conjunction with TTEC Digital, has been awarded a one-year, $21 million contract by the Internal Revenue Service (IRS) to provide contact centre enterprise infrastructure software and solutions. Continue reading TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure →

Outsourcing

TTEC and Volkswagen Group UK Expand Strategic Collaboration with New 7-Year Agreement

TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and CX, announced a seven-year contract extension with Volkswagen Group UK, further advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom. Continue reading TTEC and Volkswagen Group UK Expand Strategic Collaboration with New 7-Year Agreement →

Outsourcing

TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client

TTEC Holdings, Inc., a leading global CX technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo’s Maadi Technology Park last week, marking a significant expansion of its operations in Egypt. Continue reading TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client →