TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and CX, announced a seven-year contract extension with Volkswagen Group UK, further advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom. Continue reading TTEC and Volkswagen Group UK Expand Strategic Collaboration with New 7-Year Agreement
Tag Archives: TTEC
TTEC Expands Strategic Partnership with Zendesk to Deliver Enhanced AI-driven CX Solutions
TTEC Holdings, Inc., a leading global CX technology and services innovator, announced the expansion of its strategic partnership with Zendesk, a pioneer in agentic AI-powered service. Continue reading TTEC Expands Strategic Partnership with Zendesk to Deliver Enhanced AI-driven CX Solutions
TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client
TTEC Holdings, Inc., a leading global CX technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo’s Maadi Technology Park last week, marking a significant expansion of its operations in Egypt. Continue reading TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client
TTEC opens new global customer experience delivery centre in Cape Town
TTEC, a leading global CX technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced the opening of a new global customer experience delivery centre in Cape Town, South Africa. Continue reading TTEC opens new global customer experience delivery centre in Cape Town
TTEC announces new AI Readiness Assessment to help brands prioritize AI in Customer Experience
TTEC announced the availability of its new AI Readiness Assessment. Designed to help enterprises determine their current ability to leverage AI capabilities, the assessment provides a clear picture of their digital CX maturity and offers a prioritized adoption roadmap. Continue reading TTEC announces new AI Readiness Assessment to help brands prioritize AI in Customer Experience
TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA
TTEC, one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that Adam Foster has been named President of TTEC EMEA. Continue reading TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA