Lithium Technologies and Spredfast announced the closing of their merger transaction. Individually, each is the category creator and leader in social customer care and social media marketing. The combination of Lithium and Spredfast’s expertise and technology creates an unparalleled ability to connect with the customer wherever they are. Continue reading Lithium Technologies and Spredfast Complete Merger
Category Archives: Acquisitions & Mergers
Quovim C3 Acquires Workforce Management & Customer Experience Consulting Firm, SSA Solutions
Quovim C3, a provider of Contact Centre and Unified Communications solutions and consulting services, announces the acquisition of Montreal-based SSA Solutions, a leading Workforce Management consulting firm with an impressive list of customer accounts in customer engagement and workforce optimization. Continue reading Quovim C3 Acquires Workforce Management & Customer Experience Consulting Firm, SSA Solutions
Upland Software Announces Acquisition of Rant & Rave
Upland Software, a leader in cloud-based Enterprise Work Management software announced it has acquired Rant & Rave, a leading provider of cloud-based customer engagement solutions. Rant & Rave’s voice of customer (VoC) and voice of employee (VoE) applications enable users to capture, analyze, and act on real-time customer and employee feedback across multiple channels including Short Message Service (SMS), mobile, email, web, and social media. Continue reading Upland Software Announces Acquisition of Rant & Rave
LivePerson Acquires Conversable
LivePerson, a leading provider of conversational commerce solutions announced that it has acquired Conversable, a leading conversational intelligence platform focused on social and marketing use cases, with a speciality in conversational commerce for the quick service restaurant and hospitality industries. Continue reading LivePerson Acquires Conversable
ConvergeOne Acquires Advantel Networks
ConvergeOne, a leading global IT services provider of collaboration and technology solutions announced that it has acquired Advantel Networks, a premier solutions integrator headquartered in San Jose, California. Continue reading ConvergeOne Acquires Advantel Networks
LumenVox and VoiceTrust Announce Merger to Create Leading Global Speech and Multifactor Authentication Provider
LumenVox LLC and VoiceTrust GmbH announce that they have merged their operations to create a leading global provider of speech technology and biometric authentication solutions. Continue reading LumenVox and VoiceTrust Announce Merger to Create Leading Global Speech and Multifactor Authentication Provider