ServiceNow has agreed to acquire the technology of FriendlyData, which makes it easy for non‑technical users to ask quantitative questions in plain English and get fast results through direct answers or data visualizations. Continue reading ServiceNow Further Simplifies Work with Acquisition of FriendlyData
Category Archives: Acquisitions & Mergers
Davies broadens its customer experience and analytics capability through acquisition of Ember Group
Davies announces the acquisition of Ember Group Limited, a leading customer experience (CX) consulting and digital solutions business. Ember provides CX consulting, analytics, training and specialist resourcing to large organisations and major brands operating across a range of highly regulated and international markets, including insurance, utilities and financial services. The transaction will complete during October, subject to customary approvals. Continue reading Davies broadens its customer experience and analytics capability through acquisition of Ember Group
Videxio and Pexip Announce Intention to Merge
Two leading innovators in the enterprise collaboration market, Videxio and Pexip announced their intention to merge. Videxio, founded in 2011, is a global provider of cloud video conferencing and collaboration with solutions that fit companies and organizations of all sizes, from start-ups to enterprises. Continue reading Videxio and Pexip Announce Intention to Merge
Waterfield Technologies Announces the Acquisition of PDT Communications
Waterfield Technologies (WTI), a leading enterprise software and professional services organization providing voice and mobile solutions that drive customer engagement announced the acquisition of PDT Communications, a leading provider of contact center solutions that enhance the customer experience and offer a robust legacy of success and growth within the industry. Continue reading Waterfield Technologies Announces the Acquisition of PDT Communications
Concentrix Announces Close of Acquisition with Convergys
Concentrix confirmed the previously announced acquisition of Convergys has officially closed and the integration with Concentrix has begun. Continue reading Concentrix Announces Close of Acquisition with Convergys
Teleperformance Completes the Acquisition of Intelenet
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company. Continue reading Teleperformance Completes the Acquisition of Intelenet