Category Archives: Acquisitions & Mergers

ConvergeOne Completes Acquisition of Arrow Electronics’ Systems Integration Business

ConvergeOne, a leading global IT services provider of collaboration and technology solutions announced that it has completed the transaction to acquire Arrow Electronics’ Systems Integration business, specializing in unified communications, contact center, and voice and data technologies. Continue reading ConvergeOne Completes Acquisition of Arrow Electronics’ Systems Integration Business

Genesys Acquires Altocloud to Empower All Businesses with Improved Sales and Service Results Through AI and Journey Analytics

Genesys®, the global leader in omnichannel customer experience and contact centre solutions, has completed the acquisition of privately held Altocloud Ltd., an industry-leading cloud-based customer journey analytics provider. By adding the Altocloud solution to its portfolio, Genesys strengthens its capability in artificial intelligence (AI) and machine learning to help organisations deliver a highly responsive, predictive, and fully-contextual experience throughout all stages of the customer journey – from marketing to sales to service. Continue reading Genesys Acquires Altocloud to Empower All Businesses with Improved Sales and Service Results Through AI and Journey Analytics

ConvergeOne Announces Strategic Acquisition of Arrow Electronics’ Systems Integration Business

ConvergeOne, a leading global IT services provider of collaboration and technology solutions announced that it has signed an agreement to acquire Arrow Electronics’ Systems Integration business, specializing in unified communications, contact center, and voice and data technologies. Completion of the transaction is expected to occur within 30 days. Continue reading ConvergeOne Announces Strategic Acquisition of Arrow Electronics’ Systems Integration Business

CoreDial Acquires Voice4Net To Bring Market-Leading Customer Engagement Capabilities to the Channel

CoreDial, a leading SaaS platform provider enabling channel success with cloud communications announced it acquired Voice4Net, an award-winning provider of CCaaS solutions. Voice4Net solutions are currently in production with both small and large customers at numerous sites throughout North America, and delivers a robust set of capabilities including support for omni-channel, voice-only and IVR seats. Continue reading CoreDial Acquires Voice4Net To Bring Market-Leading Customer Engagement Capabilities to the Channel