Votacall, a leading provider of Cloud-based voice solutions and business communication systems with an expertise in VoIP, Unified Communications (UC) and Call Center design and deployment, has acquired Mobiso, a Cloud-based Speech Recognition Software Suite from Lyrix, including all intellectual property, patents assets and infrastructure associated with the innovative software product suite. Continue reading Votacall Completes the Acquisition of Lyrix’s Cloud-based Speech Recognition Software Platform →

TD Bank Group (TD) announced the acquisition of Layer 6 Inc. (“Layer 6”), a world-renowned artificial intelligence company based in Toronto, Ontario. Layer 6 has emerged as a global thought-leader and pioneer in the delivery of responsive, personalized and insight-driven experiences for the financial services industry. Continue reading TD Bank Group acquires artificial intelligence innovator Layer 6 →

Verint® announced that it has acquired all of the outstanding equity interests in Next IT Corporation and its affiliate Next IT Innovation Labs, LLC (collectively, “Next IT”), a developer of conversational artificial intelligence-powered intelligent virtual assistants. The purchase price consisted of close to $30 million of cash paid at closing, plus potential additional future cash payments. Continue reading Verint Accelerates Automation Innovation and Expands Cloud Self-Service Solutions →

DialogTech, the world leader in actionable marketing analytics for businesses that value inbound calls announced the acquisition of Swydo, provider of industry-leading digital marketing dashboards, reports and visualizations. Continue reading DialogTech Acquires Swydo to Bring Omni-Channel Visualizations to Call Analytics →