DialogTech, the world leader in actionable marketing analytics for businesses that value inbound calls announced the acquisition of Swydo, provider of industry-leading digital marketing dashboards, reports and visualizations. Continue reading DialogTech Acquires Swydo to Bring Omni-Channel Visualizations to Call Analytics
Category Archives: Acquisitions & Mergers
Star2Star Communications And Blueface Merge To Become Global Top Five Unified Communications As A Service (UCaaS) Business
Star2Star Communications, North America’s Leading Hybrid Cloud Communications company and Blueface, the pan-European Unified Communications as a Service (UCaaS) provider have today announced a merger, whereby the combined entity “StarBlue” instantly becomes a top five global provider in the rapidly growing global Unified Communications market. Continue reading Star2Star Communications And Blueface Merge To Become Global Top Five Unified Communications As A Service (UCaaS) Business
Smarsh Adds Voice Archiving Offering With Acquisition of London-based Cognia
Smarsh®, providing information archiving solutions for compliance, e-discovery and risk management, has completed the acquisition of Cognia, a worldwide leader in cloud-based voice archiving, audio search and analytics. Smarsh will leverage Cognia’s intellectual property and development resources to offer its global customer base enhanced capabilities around mobile and fixed-line voice communication – alongside a market-leading range of electronic communications – within The Archiving Platform. Continue reading Smarsh Adds Voice Archiving Offering With Acquisition of London-based Cognia
Telstra acquires leading hybrid cloud service provider VMtech
Telstra announced it had acquired VMtech, a leading Sydney-based professional and managed services provider with expertise in the delivery and management of enterprise-grade hybrid cloud, connectivity and security solutions. Continue reading Telstra acquires leading hybrid cloud service provider VMtech
Qualfon Acquires Dialog Direct
Qualfon, a leading business process outsourcing (BPO) and contact center service provider, announced that it has acquired Dialog Direct, a BPO company that provides lead generation, sales, and customer support services to more than 100 clients in the automotive, retail, financial services, healthcare, and consumer packaged goods industries. Dialog Direct has more than 3,500 employees with ten locations in the United States and one location in Costa Rica. Continue reading Qualfon Acquires Dialog Direct
IMImobile acquires Healthcare Communications UK Limited
IMImobile PLC, a global cloud communications software and solutions provider that helps companies use mobile and digital technologies to communicate and engage with customers, is pleased to announce it has acquired Healthcare Communications UK Limited (“Healthcare Communications”), a leading provider of appointment management and patient experience communications services. Continue reading IMImobile acquires Healthcare Communications UK Limited