Atento, the leading provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America, and one of the three top providers worldwide, announced the signing of a strategic partnership and the acquisition of a minority stake at Keepcon, a leading provider of semantic technology-based automated customer experience management. Financial terms of the transaction were not disclosed. Continue reading Atento Announces Strategic Partnership with Keepcon to Expand Artificial Intelligence and Automatization Capabilities
Category Archives: Acquisitions & Mergers
Sangoma Closes Acquisition of VoIP Supply LLC
Sangoma Technologies Corporation, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud, today confirms the closing of its acquisition of VoIP Supply LLC, as originally announced on June 23, 2017 (https://directorsclub.news/2017/06/23/sangoma-announces-the-acquisition-of-voip-supply-llc/). Continue reading Sangoma Closes Acquisition of VoIP Supply LLC
Connect Managed Services acquires PC-1 (ProtoCall One) to create £26 million multi-platform contact centre and managed services powerhouse
PRESS RELEASE: Connect Managed Services (Connect) today announced the acquisition, for an undisclosed sum, of PC-1, a specialist contact centre solutions provider with specific expertise in Genesys and Cisco technologies. PC-1 brings an impressive customer base which includes companies such as Vodafone, NSPCC and Northumbrian Water. Continue reading Connect Managed Services acquires PC-1 (ProtoCall One) to create £26 million multi-platform contact centre and managed services powerhouse
Sangoma Announces the Acquisition of VoIP Supply LLC
PRESS RELEASE: Sangoma Technologies Corporation, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud announced the planned acquisition of VoIP Supply LLC. Continue reading Sangoma Announces the Acquisition of VoIP Supply LLC
HTC Global Services acquires Ciber, Inc.
PRESS RELEASE: HTC Global Services acquires the North American and India operations of Ciber, Inc., a global information technology consulting services and outsourcing company, headquartered in Greenwood Village, CO, USA. Continue reading HTC Global Services acquires Ciber, Inc.
Sonus and GENBAND to Combine to Create a Global Leader in Real-Time Communications Software Solutions
PRESS RELEASE: Sonus, a global leader in securing cloud and real-time communications, and GENBAND™, a leading provider of carrier and enterprise network transformation and real-time communications solutions announced a definitive agreement under which the two companies will combine to create a leader in next-generation communications networking, with increased scale and market reach across products, customers and geographies. Continue reading Sonus and GENBAND to Combine to Create a Global Leader in Real-Time Communications Software Solutions