Category Archives: Acquisitions & Mergers

Connect Managed Services acquires PC-1 (ProtoCall One) to create £26 million multi-platform contact centre and managed services powerhouse

PRESS RELEASE: Connect Managed Services (Connect) today announced the acquisition, for an undisclosed sum, of PC-1, a specialist contact centre solutions provider with specific expertise in Genesys and Cisco technologies. PC-1 brings an impressive customer base which includes companies such as Vodafone, NSPCC and Northumbrian Water. Continue reading Connect Managed Services acquires PC-1 (ProtoCall One) to create £26 million multi-platform contact centre and managed services powerhouse

Sonus and GENBAND to Combine to Create a Global Leader in Real-Time Communications Software Solutions

PRESS RELEASE: Sonus, a global leader in securing cloud and real-time communications, and GENBAND™, a leading provider of carrier and enterprise network transformation and real-time communications solutions announced a definitive agreement under which the two companies will combine to create a leader in next-generation communications networking, with increased scale and market reach across products, customers and geographies. Continue reading Sonus and GENBAND to Combine to Create a Global Leader in Real-Time Communications Software Solutions

Aurea Completes Acquisition of Jive Software

PRESS RELEASE: Jive Software and Aurea announced that ESW Capital, LLC, through its affiliate Wave Systems, has completed its acquisition of Jive. Under the terms of the definitive agreement announced on May 1, 2017, a tender offer for all the outstanding shares of Jive common stock was commenced at $5.25 per share in an all-cash transaction valued at $462 million. Continue reading Aurea Completes Acquisition of Jive Software

Webhelp Expands into the Healthcare Sector with the Acquisition of Direct Medica

Leading global customer experience and business process outsourcing expert, Webhelp, has acquired a majority stake in leading French health care sector customer relationship management firm, Direct Medica. Webhelp has signed an exclusive agreement for the acquisition of Direct Medica, which is expected tobe finalised by the end of July 2017. Continue reading Webhelp Expands into the Healthcare Sector with the Acquisition of Direct Medica