Customer experience technology specialist Sabio has announced the multi-million pound acquisition of DatapointEurope, one of Europe’s leading Contact Centre technology service providers. Sabio’s acquisition of DatapointEurope creates a combined £60 million revenue business with true pan European capability and proven international reach and the ability to deliver transformational customer experience technology and managed service solutions to clients worldwide. Continue reading Sabio acquires DatapointEurope to create £60 million revenue pan European customer experience managed service technology provider
Category Archives: Acquisitions & Mergers
Mitel Completes Acquisition of Toshiba Unified Communications Systems Business Assets
Mitel®, a global leader of enterprise communications announced that it has completed the acquisition of certain assets, inventory and support obligations from Toshiba Corporation’s Unified Communications business. The announcement follows the Memorandum of Understanding signed by the two companies. Continue reading Mitel Completes Acquisition of Toshiba Unified Communications Systems Business Assets
Atento Announces Strategic Partnership with Keepcon to Expand Artificial Intelligence and Automatization Capabilities
Atento, the leading provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America, and one of the three top providers worldwide, announced the signing of a strategic partnership and the acquisition of a minority stake at Keepcon, a leading provider of semantic technology-based automated customer experience management. Financial terms of the transaction were not disclosed. Continue reading Atento Announces Strategic Partnership with Keepcon to Expand Artificial Intelligence and Automatization Capabilities
Sangoma Closes Acquisition of VoIP Supply LLC
Sangoma Technologies Corporation, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud, today confirms the closing of its acquisition of VoIP Supply LLC, as originally announced on June 23, 2017 (https://directorsclub.news/2017/06/23/sangoma-announces-the-acquisition-of-voip-supply-llc/). Continue reading Sangoma Closes Acquisition of VoIP Supply LLC
Connect Managed Services acquires PC-1 (ProtoCall One) to create £26 million multi-platform contact centre and managed services powerhouse
PRESS RELEASE: Connect Managed Services (Connect) today announced the acquisition, for an undisclosed sum, of PC-1, a specialist contact centre solutions provider with specific expertise in Genesys and Cisco technologies. PC-1 brings an impressive customer base which includes companies such as Vodafone, NSPCC and Northumbrian Water. Continue reading Connect Managed Services acquires PC-1 (ProtoCall One) to create £26 million multi-platform contact centre and managed services powerhouse
Sangoma Announces the Acquisition of VoIP Supply LLC
PRESS RELEASE: Sangoma Technologies Corporation, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud announced the planned acquisition of VoIP Supply LLC. Continue reading Sangoma Announces the Acquisition of VoIP Supply LLC