Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, and Calabrio, the customer experience intelligence company, announced a definitive purchase agreement whereby Thoma Bravo will acquire Calabrio from KKR, a leading global investment firm. Financial details were not disclosed. Continue reading Thoma Bravo Announces Strategic Acquisition of Calabrio →

ServiceNow, the leading digital workflow company making work, work better for people, announced it has signed an agreement to acquire Intellibot, a robotic process automation (RPA) company based in Hyderabad, India. Intellibot extends ServiceNow’s core workflow capabilities by helping customers automate repetitive tasks for intelligent, end‑to‑end automation. Continue reading ServiceNow to Acquire Intellibot to Help Businesses Automate Any Workflow →

IFS, announces it has signed a definitive agreement to purchase Axios Systems PLC, a global provider of cloud-based Enterprise Service Management (ESM) software. Continue reading IFS Acquires Axios Systems →

Pindrop, the global technology leader in identity, security, and trust for voice interactions,  announces the acquisition of Next Caller Inc., the industry’s smartest enterprise-grade call verification and fraud detection technology for contact centres. Continue reading Pindrop Acquires Next Caller →

RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced the acquisition of the technology and engineering team at Kindite, a developer of leading cryptographic technologies that mitigate and reduce security and privacy risks to information and applications in the cloud. Continue reading RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings →

Optimizely (formerly Episerver), announced it has acquired Zaius, a customer data platform (CDP), bringing the context of the customer to the experience creation and optimization process of digital experiences. Continue reading Optimizely Strengthens its Digital Experience Leadership with Acquisition of Customer Data Platform Zaius →