IgniteTech, a leader in AI innovation for enterprise software, announced its acquisition of Khoros, the comprehensive platform for digital-first customer engagement. IgniteTech is set to integrate its proven AI technologies across the Khoros platform. Continue reading IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
Category Archives: Acquisitions & Mergers
MaxContact Strengthens AI Capabilities with Strategic Acquisition of Curious Thing
MaxContact announced its acquisition of Curious Thing’s technology and assets. The move will significantly enhance MaxContact’s current AI capabilities while maintaining the company’s commitment to balancing technology with meaningful human connections in contact centres. Continue reading MaxContact Strengthens AI Capabilities with Strategic Acquisition of Curious Thing
Press Ganey Forsta acquires InMoment
Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, announced it is acquiring InMoment, a customer experience technology company with deep expertise in AI, natural language processing, and cross-industry solutions. Continue reading Press Ganey Forsta acquires InMoment
Atombit Secures Backing from Palatine Private Equity and Announces Trio of Strategic Acquisitions to Accelerate Growth
Palatine has acquired a majority stake in Atombit Group, a fast-growth pan-European leader in Experience Intelligence spanning customer and employee experience, data analytics and AI. Continue reading Atombit Secures Backing from Palatine Private Equity and Announces Trio of Strategic Acquisitions to Accelerate Growth
Mplus acquiring Conectart and Valoris, leading CX providers in Czech Republic and Romania
Mplus, the BPTO vertical of the BOSQAR INVEST group, is consolidating its market position in Central and Eastern Europe through the acquisitions of BPO companies Conectart in the Czech Republic and Valoris in Romania. Continue reading Mplus acquiring Conectart and Valoris, leading CX providers in Czech Republic and Romania
Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion
Konecta, a global leader in customer experience (CX) and digital services, continues to transform its business by enhancing its digital marketing capabilities and expanding its European footprint through two strategic acquisitions in France and Italy. Continue reading Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion