NICE announced the closing of the acquisition of LiveVox. The combination of NICE’s market leading platform CXone, with LiveVox’s unique AI driven proactive outreach capabilities create the market’s only interaction centric platform, the fundamental cornerstone to deliver superior AI driven CX. Continue reading NICE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse
Category Archives: Acquisitions & Mergers
Sonic Foundry Announces Agreement to Sell its Mediasite Business to Enghouse Systems
Sonic Foundry, Inc, the trusted leader in developing comprehensive video recording and streaming solutions for corporations, health care organizations and government entities announced that it has reached a definitive agreement to sell its Mediasite product and service business to Enghouse Systems Ltd. Continue reading Sonic Foundry Announces Agreement to Sell its Mediasite Business to Enghouse Systems
NUSO Acquires Integrated Customer Experience Software-as-a-Service Company
NUSO, a leading multinational service provider of proprietary cloud communications, customer experience and CPaaS enablement solutions announced the acquisition of Italian-based Mida Solutions S.r.l (Mida), a software-as-a-service provider of contact centre, compliance recorder and call analytics with customers in 39 countries. Continue reading NUSO Acquires Integrated Customer Experience Software-as-a-Service Company
Brevo Acquires WonderPush and Octolis
Brevo, a leading provider of CRM solutions, announced two new acquisitions, WonderPush, a fast-growing mobile app push provider, and Octolis, a powerful customer data platform (CDP) provider. Continue reading Brevo Acquires WonderPush and Octolis
FourNet acquires high-speed global network specialists 01T
Digital transformation and customer experience experts, FourNet, have acquired global network specialists 01T. Continue reading FourNet acquires high-speed global network specialists 01T
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, announced its acquisition of industry-leading conversational AI testing company QBox. Continue reading Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox