Ventrica, the leading Business Process Outsourcing specialist is entering a partnership with Zendesk. Continue reading Ventrica Announces Strategic Partnership with Zendesk
Tag Archives: Zendesk
Zendesk launches venture fund to fuel AI startups
Zendesk, the company providing the most complete AI solution for CX in the market, officially launched its global venture fund to back AI-first companies focused on enhancing customer and employee experiences. Continue reading Zendesk launches venture fund to fuel AI startups
Zendesk to Acquire Ultimate
Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for CX in the market1. Continue reading Zendesk to Acquire Ultimate
Zendesk signs definitive agreement to acquire Klaus
Zendesk announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management platform. Continue reading Zendesk signs definitive agreement to acquire Klaus
Zendesk extends its CX leadership with powerful generative AI offerings
Zendesk announced market-leading CX generative AI advancements that allow companies to realize immediate business value through improved customer satisfaction, reduced costs and increased customer loyalty. Continue reading Zendesk extends its CX leadership with powerful generative AI offerings
Zendesk acquires Tymeshift, bringing AI-powered workforce management to customers
Zendesk, announced its completed acquisition of Tymeshift, an AI-powered modern workforce management (WFM) solution. Built exclusively for Zendesk customers, Tymeshift simplifies the management of complex customer experience (CX) workloads. Continue reading Zendesk acquires Tymeshift, bringing AI-powered workforce management to customers