TCN, Inc., a global provider of a comprehensive cloud-based call centre platform for enterprises, contact centres, BPOs and collection agencies, has welcomed a number of new key players as it grows its operational teams in the UK and Europe. Continue reading TCN strengthens its UK and EU teams with new senior additions
Category Archives: Appointments
Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients
Webhelp, a leading global customer experience (CX) BPO player, announces the appointment of CX industry leader Monti Becker Kelly as Senior VP, Global Accounts, to enable Webhelp’s clients to derive value from their CX initiatives, and support on strategy, innovation and cost optimization. Continue reading Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients
Britannic Appoint Jonathan Sharp as New CEO
Britannic announced that Richard Dendle, Founder and Managing Director of Britannic for almost 40 years is moving to the role of Executive Chairman and has appointed Jonathan Sharp as the new CEO. Continue reading Britannic Appoint Jonathan Sharp as New CEO
Major customer experience provider expands leadership team following strong performance
Arvato CRM Solutions has strengthened its leadership team with two senior board appointments to support its continued growth, following a string of new contract wins. Continue reading Major customer experience provider expands leadership team following strong performance
Freshworks Expands Leadership Team
Freshworks announced the addition of three new senior vice presidents to the go-to-market leadership team to capture demand for its multi-product SaaS solutions serving customer support, IT, marketing and sales teams. Continue reading Freshworks Expands Leadership Team
Medallia Names Joe Tyrrell Chief Executive Officer
Medallia, the global leader in customer and employee experience, announced Joe Tyrrell has been named CEO. He replaces Leslie Stretch, who is retiring and transitioning into an advisory role at the company. Continue reading Medallia Names Joe Tyrrell Chief Executive Officer