Concentrix Corporation, a leading global provider of CX services and technologies, announced it has closed its combination with Webhelp and the integration of the two companies is underway. While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp. Continue reading Concentrix and Webhelp Complete Merger
Tag Archives: Webhelp
Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients
Webhelp, a leading global customer experience (CX) BPO player, announces the appointment of CX industry leader Monti Becker Kelly as Senior VP, Global Accounts, to enable Webhelp’s clients to derive value from their CX initiatives, and support on strategy, innovation and cost optimization. Continue reading Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients
Webhelp to Combine with Concentrix, Creating Global CX Leader, Well-Positioned for Growth
Webhelp and Concentrix Corporation announced they have entered into exclusive negotiations to combine in a transaction valuing Webhelp at approximately $4.8 billion, including net debt. Continue reading Webhelp to Combine with Concentrix, Creating Global CX Leader, Well-Positioned for Growth
Webhelp appoints tech industry veteran Benjamin Faes as UK CEO
Webhelp, a leading global customer experience BPO player, announces the appointment of Benjamin Faes as CEO of the UK to further spearhead growth in the region. Benjamin, whose experience includes 13 years at Google and CEO of AOL France, was VP of Global Sales and Marketing at Webhelp prior to his promotion. Continue reading Webhelp appoints tech industry veteran Benjamin Faes as UK CEO
Webhelp expands Leadership Team further with Appointment of new MD Client Solutions
Webhelp, a leading global customer experience and business solutions provider, announces it has expanded its leadership team further with the appointment of Samantha Williams as MD, Client Solutions. Continue reading Webhelp expands Leadership Team further with Appointment of new MD Client Solutions
CX Leaders to Benefit from New Behavioural Science Practice at Gobeyond Partners
Webhelp, a leading global customer experience BPO player, and Gobeyond Partners, a customer journey consulting firm and part of the Webhelp Group, have announced that CX leaders around the globe can now benefit from a new consultancy practice from Gobeyond Partners that will help them gain efficiency and effectiveness improvements in customer satisfaction, channel shift, cost saving and sales conversion. Continue reading CX Leaders to Benefit from New Behavioural Science Practice at Gobeyond Partners