Tag Archives: Webhelp

Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients

Webhelp, a leading global customer experience (CX) BPO player, announces the appointment of CX industry leader Monti Becker Kelly as Senior VP, Global Accounts, to enable Webhelp’s clients to derive value from their CX initiatives, and support on strategy, innovation and cost optimization. Continue reading Webhelp bolsters global exec team naming Monti Becker Kelly Senior VP of Global Clients

Webhelp appoints tech industry veteran Benjamin Faes as UK CEO

Webhelp, a leading global customer experience BPO player, announces the appointment of Benjamin Faes as CEO of the UK to further spearhead growth in the region. Benjamin, whose experience includes 13 years at Google and CEO of AOL France, was VP of Global Sales and Marketing at Webhelp prior to his promotion. Continue reading Webhelp appoints tech industry veteran Benjamin Faes as UK CEO

CX Leaders to Benefit from New Behavioural Science Practice at Gobeyond Partners

Webhelp, a leading global customer experience BPO player, and Gobeyond Partners, a customer journey consulting firm and part of the Webhelp Group, have announced that CX leaders around the globe can now benefit from a new consultancy practice from Gobeyond Partners that will help them gain efficiency and effectiveness improvements in customer satisfaction, channel shift, cost saving and sales conversion. Continue reading CX Leaders to Benefit from New Behavioural Science Practice at Gobeyond Partners