Forsta, a leading global provider of market research, customer experience (CX), and employee experience (EX) technology, announced that Henry Pooley has been appointed Managing Director for the Asia Pacific (APAC) region, signaling a more significant focus on the region going forward. Continue reading Forsta Names Henry Pooley as Managing Director, Asia-Pacific Region
Category Archives: Appointments
Convoso Growth Spurs Hire of President to Lead Expansion
Convoso, SaaS innovator in outbound call centre solutions, welcomes Scott Sullivan as the new President of the Company. Scott brings deep critical experience and skills to guide development of the software business and further product innovations, including the Company’s AI-based IVA (Intelligent Virtual Agent) solutions. Continue reading Convoso Growth Spurs Hire of President to Lead Expansion
Talkdesk Names David Paulding Senior Vice President of International
Talkdesk®, Inc., a global cloud contact centre leader for customer-obsessed companies, announced David Paulding has been appointed senior vice president of international. A CX and cloud industry insider, Paulding will helm sales efforts for Talkdesk across the EMEA, LATAM, and APAC regions, helping to meet the worldwide demand for contact centre as a service solutions. Continue reading Talkdesk Names David Paulding Senior Vice President of International
Colin McMahon joins Sigma Connected as Director of Financial Services
Business process outsourcing provider Sigma Connected has made a senior appointment as it continues its expansion into the global financial services sector. Continue reading Colin McMahon joins Sigma Connected as Director of Financial Services
Limitless Appoints Iain Regan as Chief Customer Officer
Gig customer service (GigCX) leader Limitless has appointed Iain Regan as Chief Customer Officer. The appointment will support a growing number of GigCX engagements that are transforming the way customer service is delivered by the world’s largest brands. Continue reading Limitless Appoints Iain Regan as Chief Customer Officer
Quantanite Expands U.S. Leadership Team with Industry Veterans Chance Myers and Robert Serretti
Quantanite, a customer experience and digital outsourcing solutions provider for the world’s fastest-growing companies, has added two recognized CCaaS and Business Process Outsourcing (BPO) veterans to spearhead its North American sales team. Chance Myers joins as vice president of customer solutions, and Robert Serretti as senior director of customer solutions. Continue reading Quantanite Expands U.S. Leadership Team with Industry Veterans Chance Myers and Robert Serretti