Digital customer experience specialist Vizolution has reinforced its growth strategy by hiring Simon Murphy as Sales and Marketing Director. Continue reading Vizolution hires Simon Murphy as Sales and Marketing Director →

Alida, a leader in Customer Experience Management (CXM), announced the appointment of Nick Morley as EVP, EMEA and the promotion of Brad Stanghetta to EVP, Americas. Together, they will join Steven Medeiros, SVP & General Manager, Asia Pacific & Japan, in leading Alida’s Sales teams across the globe. Continue reading Alida Appoints Executive Vice Presidents for EMEA and the Americas →

Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve Miller as its first Head of Customer Success to strengthen relationships with the company’s growing list of clients. Continue reading Cirrus appoints Steve Miller as its first Head of Customer Success →

Martech SaaS provider Infinity has appointed Penny Thorpe as its VP of Customer Success. The role will elevate the level of service the business can offer to both customers and partners. Continue reading Infinity appoints VP of Customer Success →

Stagecoach has announced that major steps are being taken in the move towards the opening of its new customer contact centre in Perth. The dedicated customer contact centre, which will offer a one-stop phone and digital contact point, is planned to open in spring. Continue reading Stagecoach appoints Head of Customer Service for Perth Contact Centre →