Maintel, the cloud and managed service specialist announces the appointment of Czarina Sheikh Mathew as Customer Experience Director, tasked with ensuring Maintel continues to put customers at the heart of all operations and creating world-class customer experiences. Continue reading Maintel appoints Czarina Sheikh Mathew as Customer Experience Director →

Plantronics, an audio pioneer and unified communications (UC) technology leader announced Tom Puorro is joining the company as Executive Vice President, General Manager, Group Systems. In this role, Puorro will lead the team responsible for audio and video collaboration solutions for the modern workplace. Continue reading Tom Puorro Leaves Cisco To Join Plantronics as Exec VP, General Manager →

West Yorkshire digital transformation specialist Vapour Cloud has appointed a new Chief Operating Officer with more than 20 years’ experience in the technology space. Continue reading New Chief Operating Officer for cloud tech specialist →

Twilio, the leading cloud communications platform announced that David Parry-Jones joined the company as the regional vice president of EMEA sales reporting to Twilio’s SVP of sales Marc Boroditsky. Continue reading Twilio Names David Parry-Jones Regional Vice President of EMEA Sales →

Five9 announced James Doran has joined the company as executive vice president of strategy and operations, effective immediately. In his new role, Doran will report directly to CEO Rowan Trollope and be responsible for corporate strategy, operational maturity, and helping Five9 with growth and scale. Continue reading Five9 Appoints James Doran as New Executive Vice President of Strategy and Operations →

Digital customer experience technology provider Syndeo announced several enhancements to the company’s executive team, reflecting the company’s strong commitment to the development of forward-thinking, SAAS solutions that offers consumers seamless connections to businesses via conversational voice and messaging apps to enable greater customer service through the use of intelligent automation blended with live experts. Continue reading Syndeo Announces New Executive Team with Focus on Driving Innovation and Growth in their Digital CX Technology →