Genesys® announced the appointment of Dr. Peter Graf as chief product officer (CPO), a new position for the company. As CPO, Graf will drive the global product vision and innovation strategy for Genesys, a global leader in omnichannel customer experience and contact center solutions. He will oversee product management, engineering and product delivery across the company’s industry-leading customer experience platform including Genesys PureCloud®, PureConnect™ and PureEngage™. Continue reading Genesys Selects Dr. Peter Graf as New Chief Product Officer
Category Archives: Appointments
Avaya Names Mercer Rowe to Lead New Cloud Business
Avaya announced the appointment of Mercer Rowe as senior vice president and general manager of Avaya Cloud, a newly formed organization with a singular focus on driving cloud products and services for Avaya. Continue reading Avaya Names Mercer Rowe to Lead New Cloud Business
TeleWare continues innovation drive with new head of development
Leading communication technology business, TeleWare, today announces the appointment of Paul Davison as head of development. Paul brings invaluable product innovation and development experience from multiple sectors to TeleWare. Continue reading TeleWare continues innovation drive with new head of development
NewVoiceMedia appoints Dennis Fois as new CEO
NewVoiceMedia announced that its Board of Directors have appointed Dennis Fois as the company’s new Chief Executive Officer, effective immediately. Fois will lead NewVoiceMedia through its next growth phase, aimed at doubling turnover by 2020. Continue reading NewVoiceMedia appoints Dennis Fois as new CEO
Sabio appoints Director of Dimension Data’s Customer Experience Business unit to head its APAC operation
Digital customer engagement technology specialist Sabio has appointed Harold Thng – previously Director of Dimension Data’s APAC Customer Experience Business Unit – as Managing Director of the company’s Asia Pacific operation, charged with driving Sabio’s next major phase of growth across the region. Continue reading Sabio appoints Director of Dimension Data’s Customer Experience Business unit to head its APAC operation
Avaya announces four new promotions in UK and Ireland
Avaya announced four senior promotions in the UK and Ireland. The promotions reflect the strong ongoing performance of the company’s UK&I business during the past year as well as the dedication of Avaya associates to driving excellence in execution, customer centricity and earning the trust of customers and partners. Continue reading Avaya announces four new promotions in UK and Ireland