Digital customer engagement technology specialist Sabio has completed its operating board structure with the appointment of Mark Betts as Chief Operating Officer. Mark joins Sabio after 13 years with Atos UK&I, where he served most recently as COO responsible for driving operational revenue and profit across the £1.4 billion Atos UK&I business. Continue reading Sabio recruits former Atos UK & Ireland Chief Operating Officer as new Group COO →

Raju Malhotra has been hired as Lithium Technologies’ new chief technology officer where he will lead product development and technology innovation for Lithium’s global R&D investments. Effective immediately, Raju will assume responsibility for leading development for the Lithium engagement platform with a key focus on unifying Lithium’s product capabilities, scaling its infrastructure, and continuing to develop and grow the talent in the R&D team. He will report directly to CEO Rob Tarkoff. Continue reading Lithium Technologies Appoints new CTO →

Altitude, a global provider of omnichannel solutions to deliver great customer experiences announced that Natalia Bochan has been appointed Chief Marketing Officer. Natalia Bochan’s mission is to develop Altitude’s market positioning in the customer experience market, put customer needs at the center of business initiatives, and execute marketing strategies to support product innovation and business growth. Continue reading Altitude Announces the Appointment of Natalia Bochan as Chief Marketing Officer →

Leading contact centre Echo-U has appointed Dave Halford as sales director to aid its strategic business development plans across the UK. Dave, 53, will work closely with Echo-U’s senior management and marketing teams to generate overall sales growth across the owner-managed contact centre business and will be responsible for securing new clients, with a particular emphasis on the firm’s new southern office. Continue reading Echo-U fuels expansion with experienced sales director →