Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, announced that Daniel Lopez has been appointed Vice President for Latin America.
Daniel´s mission is to drive the continued growth of the company in Latin America, bringing to the market a new generation of added-value solutions to increase customer acquisition and retention through digital transformation. He continues to lead the Global Services Delivery organization and its worldwide transformation project.
“The appointment of a experienced Altitude executive like Daniel to lead the company in Latin America reinforces our ability to deliver outstanding business results with agile software solutions that accelerate the digital transformation of companies”, stated Alfredo Redondo, CEO of Altitude. “We remain committed to support our customers and partners in growing their businesses in Latin America”.
Daniel Lopez has 20 years of experience in the Telecommunications & IT industry managing multidisciplinary teams in different geographies, covering Support Services, Managed Services, Operations, Professional Services, Services Sales and Project Management. In addition to some important international executive positions in other high-tech players throughout Latin America and Canada, Daniel has also led the Altitude Operations Organization in Latin America for two and a half years. Computer Scientist by the Pontifícia Universidade Católica de Goiás (PUC-GO), Brazil, Daniel has a Network Specialist title by Universidade Salgado de Oliveira (UNIVERSO), Brazil, and a MBA title by Fundação Dom Cabral (FDC), Brazil. He is also an ITIL Expert certified professional by the Examination Institute for Information Sciences (EXIN), Netherlands, and a Certified Business Manager by the Association of Professionals in Business Management (ABPM), Chicago – USA.
“To lead the company in Latin America at this moment is a very exciting challenge”, stated Mr. Lopez. “Altitude is bringing to the market innovative solutions that profit from our knowledge of our customer’s business, and from digital transformation, to innovate in the acquisition and retention of customers.”
Altitude Software has a direct presence in Brazil, México, and Peru, and a strong partner network that covers all major country markets in the Region, with leading customers such has Roadtrack; Banco Guayaquil; Palacio de Hierro; Bancolombia; Lojas Marisa: Banco Itaú; Paschoalotto; Santander; Atento; Leroy Merlin; Dufry and Folha de S. Paulo. It has recently received the “Latin American Contact Center Systems Visionary Innovation Leadership” Award from Frost & Sullivan.