NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been named in the inaugural FT Future 100, an annual list compiled by The Financial Times which celebrates fast growing UK businesses that are positively contributing to the future of their sector, business, and society. Continue reading NewVoiceMedia named in FT Future 100 2018
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Benefit Management Solutions transforms contact centre operations and customer experience with NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions announced that New York-based benefits administration firm Benefit Management Solutions (BMS) is reporting improved contact centre reliability, productivity and quality assurance, along with significant cost savings, since implementing the NVM Platform. Continue reading Benefit Management Solutions transforms contact centre operations and customer experience with NewVoiceMedia
Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Centre Provider
Vonage has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Centre-as-a-Service (CCaaS) provider, for an equity price of $350 million paid in cash. Continue reading Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Centre Provider
NewVoiceMedia partners with Rapid7 to transform its customer experience and contact centre operations
NewVoiceMedia, a global provider of cloud contact centre and inside sales solutions announced that SecOps firm Rapid7 has selected the NVM Platform to deliver a personalised, exceptional experience to its globally expanding customer base. Continue reading NewVoiceMedia partners with Rapid7 to transform its customer experience and contact centre operations
NewVoiceMedia named by Forbes as one of world’s top 100 cloud companies
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has for the third consecutive year been named in the Forbes 2018 Cloud 100, the definitive list of top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures. Continue reading NewVoiceMedia named by Forbes as one of world’s top 100 cloud companies
NewVoiceMedia wins 2018 Communications Solutions Products of the Year Award
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions announced that the NVM Platform has won a TMC Communications Solutions Products of the Year Award. Continue reading NewVoiceMedia wins 2018 Communications Solutions Products of the Year Award
Tungsten Network selects NewVoiceMedia as contact centre partner to transform service experience for global customer base
NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced that Tungsten Network has selected its NVM Platform to better serve its global customer-base by delivering exceptional, emotive experiences. Continue reading Tungsten Network selects NewVoiceMedia as contact centre partner to transform service experience for global customer base