Medallia, the global leader in customer and employee experience, announced that it has appointed Nick Martin as its Senior Vice President (SVP) International. Continue reading Medallia appoints new SVP International to support growth across EMEA and APAC
Tag Archives: Medallia
Medallia and PwC UK form strategic alliance
Medallia, the global leader in customer and employee experience, and PwC UK, the leading professional services firm, announced the formation of a strategic alliance to provide a more comprehensive customer experience solution to organisations throughout the UK. Continue reading Medallia and PwC UK form strategic alliance
Thesis Personalizes Customer Experience for Immediate Customer Satisfaction Increase with Medallia
Medallia, the global leader in customer and employee experience, announced Thesis, one of the pioneers of cognitive enhancers, has seen an immediate impact after deploying Medallia. Continue reading Thesis Personalizes Customer Experience for Immediate Customer Satisfaction Increase with Medallia
Results for the Guest Experience & Insight Categories of the 2023 UK National Innovation Awards competition
Directors Club are delighted to announce the results for the Guest Experience & Insight Categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Guest Experience & Insight Categories of the 2023 UK National Innovation Awards competition
Cogito Partners with Medallia
Cogito, the leader in real-time coaching and guidance for the enterprise, announced a partnership with Medallia to deliver significant improvements in enterprise contact centre experiences for both customers and agents. Continue reading Cogito Partners with Medallia
Royal Jordanian selects Medallia and Kantar to power new Voice of the Customer programme
Royal Jordanian (RJ) announced the launch of its new Voice of the Customer programme, powered by technology from Medallia, the global leader in customer and employee experience, and delivered by Kantar. Continue reading Royal Jordanian selects Medallia and Kantar to power new Voice of the Customer programme
Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia
Medallia, the global leader in customer and employee experience, announced that it has been selected to deliver Permanent TSB’s Voice of the Customer (VoC) and employee experience programs. Continue reading Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia