PRESS RELEASE: Every year consumers in the UK squander millions of pounds on electricity in excess of what is needed. This wasted electricity pumps annually about a half tonne of unnecessary carbon per home into the atmosphere, the equivalent of taking a car off the road for up to 4 months. Continue reading HomeHero – here to rescue your wallet and the planet
Category Archives: Corporate News
Vodafone to create 2,100 UK customer service jobs
PRESS RELEASE: Vodafone announced plans for the largest single expansion of its UK employment base in many years with the creation of 2,100 new customer services roles across the Midlands, the North of England and Scotland. Continue reading Vodafone to create 2,100 UK customer service jobs
[Survey]: The Customer Service Pulse for Robotic Process Automation – 2017
What does Robotic Process Automation (RPA) mean for customer service? Are organisations ready to incorporate this form of technology and transform their customer service operation? Continue reading [Survey]: The Customer Service Pulse for Robotic Process Automation – 2017
Direct Response combines delivery and technology expertise to form The Yonder Digital Group
Today, Direct Response unveils its new identity: The Yonder Digital Group, the result of acquisitions of CallScripter, Ansaback and GoResponse. The Group leverages the acquired companies’ extensive experience in customer experience delivery and technological innovation to service clients across a range of industries with its omni-channel, multi-modal service rooted in expert analysis of customer behaviour. Continue reading Direct Response combines delivery and technology expertise to form The Yonder Digital Group
Amazon To Create Record 5,000 New Full-Time Jobs This Year Across the UK
PRESS RELEASE: Amazon UK announced plans to create more than 5,000 full-time jobs this year, taking the company’s total UK workforce to over 24,000. These new job opportunities are for people with all types of experience, education and skill levels—from software developers, engineers and technicians, to those seeking entry-level positions and on-the-job training. Continue reading Amazon To Create Record 5,000 New Full-Time Jobs This Year Across the UK
Junction partners with SunLife to launch new multi-product insurance proposition
PRESS RELEASE: Junction, BGL Group’s partnerships business, has signed a five-year contract to provide home and motor insurance products to leading insurer SunLife. The deal marks the next stage of SunLife’s expansion into the general insurance market and will see the brand offering motor insurance for the first time, along with a revamped and improved home insurance product. All policies will be 5* Defaqto rated, reflecting the comprehensive benefits and cover on offer. Continue reading Junction partners with SunLife to launch new multi-product insurance proposition