Ventrica, the fast-growth customer experience outsourcer for many of the world’s leading blue-chip organisations, is pleased to announce the appointment of Joann Passingham as its new Chief Financial Officer. Continue reading Ventrica appoints Joann Passingham as new Chief Financial Officer
Category Archives: Outsourcing
Sigma Connected secures Yu Energy contract
A UK business outsourcing specialist has been awarded a contract by business energy and water operator Yu Energy to provide contact centre support for outbound collections. Continue reading Sigma Connected secures Yu Energy contract
TTEC Celebrates Grand Opening of Customer Engagement Center in Kansas
TTEC, one of the largest global digital customer experience (CX) technology and services innovators for end-to-end, digital CX solutions, opened its newest Customer Engagement Center near Kansas City. Continue reading TTEC Celebrates Grand Opening of Customer Engagement Center in Kansas
Sitel Group Wins Gold Globee Award Customer Service Innovation
The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group® as a Gold-Award winner in the 9th Annual 2022 Sales, Marketing, Customer Success, and Operations Awards. Continue reading Sitel Group Wins Gold Globee Award Customer Service Innovation
Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
PCI Pal®, the global SaaS provider of secure payment solutions, has announced a partnership with Teleperformance Limited a leader in omnichannel customer care solutions and integrated digital business services. Continue reading Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
TTEC Announces Guaranteed Cost Savings Outsourcing Solutions for Improved Customer Experience
TTEC, a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced the availability of Adapt Now, outsourcing capabilities to drive improved CX outcomes with guaranteed cost savings to businesses. Continue reading TTEC Announces Guaranteed Cost Savings Outsourcing Solutions for Improved Customer Experience