A leading business outsourcing provider has announced the appointment of a new senior director who will support and develop the company’s renowned offshore offering in South Africa. Continue reading Sigma Connected bolsters senior management team
Category Archives: Outsourcing
Alorica Deepens Leadership Bench in Strategic Moves to Support Its Transformative Growth
Following the appointments of Greg Haller to Chief Executive Officer and Founder Andy Lee to Executive Chairman, Alorica Inc., a global leader in next-generation customer experience (CX) solutions, announced several key leadership moves, advancing its strategic growth plan. Continue reading Alorica Deepens Leadership Bench in Strategic Moves to Support Its Transformative Growth
Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
A Brisbane outsourcing firm which entered the Australian market last year has announced its first contract win with utility giant E.ON Next. Continue reading Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
Ventrica appoints Iain Banks as new Chief Executive Officer
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer. Continue reading Ventrica appoints Iain Banks as new Chief Executive Officer
HGS Digital and Khoros announce partnership dedicated to transforming customer experience
HGS Digital, the technology services arm of Hinduja Global Solutions, announces a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services. Continue reading HGS Digital and Khoros announce partnership dedicated to transforming customer experience
Webhelp to Deliver Solution for ‘the Next Normal’ in Customer Experience
Webhelp, a leading global provider of customer experience (CX) and business solutions, has rolled-out Webhelp Anywhere; a proprietary methodology for designing customer operations, delivered using a secure and scalable hybrid-cloud platform. Continue reading Webhelp to Deliver Solution for ‘the Next Normal’ in Customer Experience