Startek®, a global customer experience (CX) solutions provider, announced that it has entered into a partnership with Krisp, an AI-powered noise cancellation solutions provider built to enhance the experience of customers and contact centre agents by cancelling background noise, resulting in clear conversations. Continue reading Startek® Partners with AI-Powered Noise Cancellation Solutions Leader Krisp to Enhance Agent and Customer Experience
Category Archives: Outsourcing
Sigma Connected bolsters senior management team
A leading business outsourcing provider has announced the appointment of a new senior director who will support and develop the company’s renowned offshore offering in South Africa. Continue reading Sigma Connected bolsters senior management team
Alorica Deepens Leadership Bench in Strategic Moves to Support Its Transformative Growth
Following the appointments of Greg Haller to Chief Executive Officer and Founder Andy Lee to Executive Chairman, Alorica Inc., a global leader in next-generation customer experience (CX) solutions, announced several key leadership moves, advancing its strategic growth plan. Continue reading Alorica Deepens Leadership Bench in Strategic Moves to Support Its Transformative Growth
Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
A Brisbane outsourcing firm which entered the Australian market last year has announced its first contract win with utility giant E.ON Next. Continue reading Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
Ventrica appoints Iain Banks as new Chief Executive Officer
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer. Continue reading Ventrica appoints Iain Banks as new Chief Executive Officer
HGS Digital and Khoros announce partnership dedicated to transforming customer experience
HGS Digital, the technology services arm of Hinduja Global Solutions, announces a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services. Continue reading HGS Digital and Khoros announce partnership dedicated to transforming customer experience