Following the appointments of Greg Haller to Chief Executive Officer and Founder Andy Lee to Executive Chairman, Alorica Inc., a global leader in next-generation customer experience (CX) solutions, announced several key leadership moves, advancing its strategic growth plan. Continue reading Alorica Deepens Leadership Bench in Strategic Moves to Support Its Transformative Growth
Category Archives: Outsourcing
Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
A Brisbane outsourcing firm which entered the Australian market last year has announced its first contract win with utility giant E.ON Next. Continue reading Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
Ventrica appoints Iain Banks as new Chief Executive Officer
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer. Continue reading Ventrica appoints Iain Banks as new Chief Executive Officer
HGS Digital and Khoros announce partnership dedicated to transforming customer experience
HGS Digital, the technology services arm of Hinduja Global Solutions, announces a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services. Continue reading HGS Digital and Khoros announce partnership dedicated to transforming customer experience
Webhelp to Deliver Solution for ‘the Next Normal’ in Customer Experience
Webhelp, a leading global provider of customer experience (CX) and business solutions, has rolled-out Webhelp Anywhere; a proprietary methodology for designing customer operations, delivered using a secure and scalable hybrid-cloud platform. Continue reading Webhelp to Deliver Solution for ‘the Next Normal’ in Customer Experience
Bambuser enters into a strategic partnership with transcosmos inc
To further strengthen the market presence in Japan and APAC, Bambuser announced a strategic partnership with a global outsourcing leader, transcosmos inc, making Bambuser’s Live Video Shopping solutions available across IT services, customer, ecommerce support and digital marketing offered by transcosmos to it’s +2,500 customers worldwide. Continue reading Bambuser enters into a strategic partnership with transcosmos inc