A leading Irish business process outsourcer in the field of sales and customer services has announced an over £20 million investment across the west midlands, north west and Scotland. 300 new UK jobs are set to be created by Irish-owned company Uniquely in Birmingham, Manchester and Glasgow by the end of 2025, contributing to economic growth and innovation. Continue reading Ireland’s leading customer services and sales outsourcing partner, Uniquely, announces over £20 million UK investment
Category Archives: Outsourcing
Firstsource Unveils UnBPO™: A Bold Redefinition of BPO
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, announced its bold new direction—UnBPO™—a transformative shift away from traditional outsourcing models. By prioritizing expertise, innovation, and outcome-driven solutions, Firstsource is redefining the industry and building a future-ready organization. Continue reading Firstsource Unveils UnBPO™: A Bold Redefinition of BPO
TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client
TTEC Holdings, Inc., a leading global CX technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo’s Maadi Technology Park last week, marking a significant expansion of its operations in Egypt. Continue reading TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client
Foundever® Expands Offshoring Operations in Egypt, adding 5,000 Jobs and Opening a New Contact Centre in Luxor
Foundever, a global leader in customer experience (CX) solutions, is significantly expanding its presence in Egypt, announcing plans to create 5,000 new jobs over the next four years. Continue reading Foundever® Expands Offshoring Operations in Egypt, adding 5,000 Jobs and Opening a New Contact Centre in Luxor
ESP Group Secures NHS Contract
The ESP Group is pleased to announce it has been awarded a contract with the National Health Service (NHS) and National Services Scotland (NSS) to provide essential support services for the NSS National Contact Centre (NCC) until 2027. Continue reading ESP Group Secures NHS Contract
Foundever® Opens New Hub in Liverpool, UK to Support the National Trust
Foundever®, a global leader in the customer experience (CX) industry, is excited to announce the opening of its new contact centre located in Horton House, Exchange Flags, Liverpool. Continue reading Foundever® Opens New Hub in Liverpool, UK to Support the National Trust