Firstsource Solutions Limited, a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has acquired Ascensos, a leading UK-headquartered customer experience outsourcing partner for retail and eCommerce businesses. Continue reading Firstsource Acquires Ascensos
Tag Archives: Firstsource
Firstsource Hits 500-Employee Milestone in West Midlands in First Year
Firstsource, a global provider of BPM services and a RP-Sanjiv Goenka Group company, is proud to announce it has grown to 500 employees in one year at its Birmingham office. This far exceeds its goal of creating 360 new jobs in the West Midlands. Continue reading Firstsource Hits 500-Employee Milestone in West Midlands in First Year
Firstsource welcomes Rajiv Malhotra as Head of Europe Business
Firstsource, a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, announced the appointment of Rajiv Malhotra as Head of Europe Business. Continue reading Firstsource welcomes Rajiv Malhotra as Head of Europe Business
Zappix Partners With Firstsource to Provide Visual IVR Solutions
Zappix, the leading service provider for Visual-IVR and On-Demand Apps, has partnered with Firstsource Solutions, a global provider of customized Business Process Management (BPM) services, in its vision to transform customer care through self-service and automation. Continue reading Zappix Partners With Firstsource to Provide Visual IVR Solutions
Firstsource Solutions wins gold at the UK Customer Experience Awards
Firstsource Solutions, the UK’s customer experience expert, has won gold at the UK Customer Experience Awards, for: Best Employee Engagement – Programme, and bronze for Transforming the Customer Experience (in partnership with Lloyds Banking Group). Continue reading Firstsource Solutions wins gold at the UK Customer Experience Awards
Firstsource Solutions creates 500 new jobs in Middlesbrough
Firstsource Solutions UK, the UK’s leading customer experience expert, is set to grow its operations in Middlesbrough this year by creating up to 500 jobs in the area. The jobs are being created as a result of recent Firstsource client wins. Continue reading Firstsource Solutions creates 500 new jobs in Middlesbrough