Quantanite, a business process outsourcing (BPO) and customer experience (CX) solutions company, announced the Grand Opening and ribbon cutting of its newest World Class Customer Experience Centre in Johannesburg, South Africa. Continue reading Quantanite to celebrate Grand Opening of Newest World Class Customer Experience Centre in Johannesburg →

Arvato CRM Solutions has secured a contract extension with BMW Group to provide multichannel customer services in the UK and Ireland following another successful year in partnership. Continue reading Arvato secures contract extension with Premium Automotive Group →

A business outsourcing provider has been awarded a new, additional contract by a long-standing financial services client. Continue reading Sigma Connected and Vanquis mark 10-year milestone with new customer service contract →

Based on recent analysis of the North American customer experience outsourcing services industry, Frost & Sullivan recognizes TaskUs with the 2022 North America Company of the Year Award. Continue reading TaskUs Applauded by Frost & Sullivan for Delivering a Seamless and Effortless CX with Its Next-generation CX Solutions →

Majorel Group Luxembourg S.A., a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, today announces that it has agreed to an expanded strategic partnership with Booking.com. Continue reading Majorel Announces Expanded Strategic Partnership With Booking.com →