Based on recent analysis of the North American customer experience outsourcing services industry, Frost & Sullivan recognizes TaskUs with the 2022 North America Company of the Year Award. Continue reading TaskUs Applauded by Frost & Sullivan for Delivering a Seamless and Effortless CX with Its Next-generation CX Solutions
Category Archives: Outsourcing
Majorel Announces Expanded Strategic Partnership With Booking.com
Majorel Group Luxembourg S.A., a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, today announces that it has agreed to an expanded strategic partnership with Booking.com. Continue reading Majorel Announces Expanded Strategic Partnership With Booking.com
Webhelp expands global footprint to Israel
This new location in Tel Aviv will see Webhelp employing 500 people within our first year. The company is looking for talent in various disciplines, including customer service, social media management, technical support and digital services. Continue reading Webhelp expands global footprint to Israel
DATAMARK Appoints New Vice President of Global Operations
DATAMARK, Inc., a global Contact Center and Business Process Outsourcing provider, recently welcomed its new Vice President of Global Operations, Shawn Ollis. Continue reading DATAMARK Appoints New Vice President of Global Operations
Twilio and Teleperformance Announce Global Partnership to Enable Next Generation of Cloud Contact Centre Solutions
Twilio, the leading cloud communications platform, and Teleperformance, a global leader of digitally integrated business services, have announced that they are partnering to bring the next generation of cloud contact centre solutions to companies around the world. Continue reading Twilio and Teleperformance Announce Global Partnership to Enable Next Generation of Cloud Contact Centre Solutions
Europa Contact Centre team calls out 2022 as pivotal growth year
Europa Contact Centre, the multi-channel outsource contact centre, has recruited three new starters as part of the division’s exciting workforce expansion plans for 2022. Continue reading Europa Contact Centre team calls out 2022 as pivotal growth year