In October 2018 CCC starts its operative business in Sarajevo. As a first step we build a team of 200 employees at the site. The young, dynamic team will initially serve for existing retail customers. Continue reading CCC with new location in Sarajevo, Bosnia and Herzegovina →

Voxpro – powered by TELUS International, today announced the creation of 400 new jobs in Cork, alongside the opening of a new and expanding office footprint in City Gate Mahon, adjacent to Voxpro’s current HQ in Cork. Continue reading Voxpro Announces 400 New Jobs →

Global customer services provider Arvato has won a new contract with the East West Railway Company to deliver back-office services from its shared service centre in Swansea. Continue reading Major infrastructure firm joins Department for Transport at Arvato’s Swansea Shared Service Centre →

Capita has extended and expanded its existing customer management contract with Europe’s largest integrated telecommunications provider, for an additional four years to December 2022, reflecting our consistent performance and quality of service. The contract is estimated to be worth £300m (€340m) to Capita. Continue reading Capita extends and expands contract in Germany →

Conduent Incorporated, a digital interactions company, has been recognised in the Gartner August 2018 “Market Guide for Procurement Business Process Service Providers,” the March 2018 “Market Guide for Finance and Accounting Business Process Outsourcing Service Providers” and the February 2018 “Market Guide for Key Customer Management BPO Service Providers.” Continue reading Conduent Recognised in Gartner’s Market Guides for Procurement BPS, Finance and Accounting BPO, and Key Customer Management BPO Service Providers →