Capita announces that it has extended its 11-year customer service contract with Volkswagen Group UK by a further two years. Continue reading Volkswagen Group UK extends its customer service contract with Capita →

Convergys Corporation, a global leader in Customer Management Outsourcing, has been selected to serve as a founding member of the Emerging Europe Alliance for Business Services, Innovation and Technology. Continue reading Convergys to serve as a founding member of the Emerging Europe Alliance →

Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announced that it has opened its seventh global delivery site and second in the Philippines. Continue reading Conectys Expands to a Second Site in the Philippines →

Teleperformance announced it has received the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award for the fourth consecutive year from Verego. The SRS scores attained are the highest to-date in the industry. Continue reading Teleperformance Achieves Full Enterprise-Wide Social Responsibility Standard Certification from Verego →

Convergys, a global leader in customer management services, continues its expansion in EMEA by opening a new site in Timisoara, Romania, to establish its next multilingual contact centre operations. Continue reading Convergys expands in Romania with new Multilingual Hub →