Webio announces an investment of €2.5m with the round being led by Hambro Perks Growth Debt Fund and includes a further investment from Finch Capital, an existing investor in Webio. Continue reading Webio Announces €2.5m Investment from Hambro Perks Growth Debt Fund and Finch Capital
Category Archives: Technology
Webio Launches DebtChat a Conversational AI Webchat Solution for Credit and Collections
Webio is a recognised expert in Credit and Collections conversations and has developed its AI and Machine Learning capabilities to have a deep knowledge and understanding of how best to engage and manage conversations with people about debt. Continue reading Webio Launches DebtChat a Conversational AI Webchat Solution for Credit and Collections
3Fiftynine and IRIS Audio Technologies sign partnership deal to bring voice isolation to call centres in Benelux
3Fiftynine and IRIS Audio Technologies have announced a partnership to bring IRIS Clarity’s AI-powered voice isolation software to contact centres in Benelux. Continue reading 3Fiftynine and IRIS Audio Technologies sign partnership deal to bring voice isolation to call centres in Benelux
Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce powered by Jumper.ai
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to their Vonage Conversational Commerce, powered by Jumper.ai solution. Continue reading Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce powered by Jumper.ai
NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
NICE announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is the industry leading CX cloud platform with unmatched scalability, reliability and with the most complete set of CX applications. Continue reading NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
Hammer Google Dialogflow Transformer unlocks transformative potential of Google AI Contact Center
Hammer, a global leader in end-to-end contact centre testing and CX assurance solutions, announced it has added Hammer Google Dialogflow Transformer to its suite of self-service testing solutions. Continue reading Hammer Google Dialogflow Transformer unlocks transformative potential of Google AI Contact Center