Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering solutions, has announced the launch of a new business unit Navixus™, within Tech Mahindra Business Process Services (BPS). Continue reading Tech Mahindra Launches Navixus™
Category Archives: Technology
Tollring announces the launch of AI-powered call recording
Tollring will announce the launch of AI-driven cloud call recording solution, Record AI in January 2024. Continue reading Tollring announces the launch of AI-powered call recording
Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Sprinklr, the Unified-CXM platform for modern enterprises, announced the launch of Conversational AI+ in Sprinklr Service.
Part of Sprinklr’s Release 18.11, Conversational AI+ empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations. Continue reading Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity
Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, announced the launch of Intermedia Unite® AI Assistant, a business productivity tool using generative AI to help employees access information more easily and automate repetitive or time-consuming tasks. Continue reading Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity
Oracle Named a Leader in 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Oracle announced that it has been named a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Service, part of Oracle Fusion Cloud Customer Experience (CX). Continue reading Oracle Named a Leader in 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Kustomer Unveils KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Business Efficiency by 45%
Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial intelligence. Continue reading Kustomer Unveils KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Business Efficiency by 45%