BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. Continue reading BT Group leans on AI to transform customer service experience
Tag Archives: Sprinklr
Sprinklr Works to Unlock the True Promise of AI with Digital Twins
Sprinklr, the Unified-CXM platform for modern enterprises announced the launch of Sprinklr Digital Twin – a new AI technology that goes far beyond traditional conversational AI chat bots. Continue reading Sprinklr Works to Unlock the True Promise of AI with Digital Twins
Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams
Sprinklr, the Unified-CXM platform for modern enterprises, announced a strategic partnership with a leading provider of digital transformation, consulting, and business re-engineering services and solutions, Tech Mahindra. Continue reading Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams
BT Selects Sprinklr for Unified Customer Experience
Sprinklr, the unified customer experience management platform for modern enterprises, announced that BT has selected Sprinklr as a strategic customer service partner. Continue reading BT Selects Sprinklr for Unified Customer Experience
Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Sprinklr, the Unified-CXM platform for modern enterprises, announced the launch of Conversational AI+ in Sprinklr Service.
Part of Sprinklr’s Release 18.11, Conversational AI+ empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations. Continue reading Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Centre and Customer Experience Solutions
Sprinklr, the Unified-CXM platform for modern enterprises, announced a partnership with CCaaS and CX specialists infinit.cx to help enterprises optimize Sprinklr Service and facilitate a seamless, transformational migration to cloud-based customer service across 30+ digital channels. Continue reading Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Centre and Customer Experience Solutions