Sprinklr, the Unified-CXM platform for modern enterprises announced the launch of Sprinklr Digital Twin – a new AI technology that goes far beyond traditional conversational AI chat bots. Continue reading Sprinklr Works to Unlock the True Promise of AI with Digital Twins
Tag Archives: Sprinklr
Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams
Sprinklr, the Unified-CXM platform for modern enterprises, announced a strategic partnership with a leading provider of digital transformation, consulting, and business re-engineering services and solutions, Tech Mahindra. Continue reading Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams
BT Selects Sprinklr for Unified Customer Experience
Sprinklr, the unified customer experience management platform for modern enterprises, announced that BT has selected Sprinklr as a strategic customer service partner. Continue reading BT Selects Sprinklr for Unified Customer Experience
Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Sprinklr, the Unified-CXM platform for modern enterprises, announced the launch of Conversational AI+ in Sprinklr Service.
Part of Sprinklr’s Release 18.11, Conversational AI+ empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations. Continue reading Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Centre and Customer Experience Solutions
Sprinklr, the Unified-CXM platform for modern enterprises, announced a partnership with CCaaS and CX specialists infinit.cx to help enterprises optimize Sprinklr Service and facilitate a seamless, transformational migration to cloud-based customer service across 30+ digital channels. Continue reading Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Centre and Customer Experience Solutions
Sprinklr Optimizes Social Media Customer Service for Vueling
Sprinklr announced that Vueling – a Spanish airline and part of the IAG Group that serves more than 100 destinations in Europe, North-Africa and Middle East – has selected the AI-powered Sprinklr platform to optimize its customers’ social media experience across every digital channel. Continue reading Sprinklr Optimizes Social Media Customer Service for Vueling