Intermedia Cloud Communications, a global leader in AI-powered cloud communications, collaboration, and customer engagement solutions, announced the launch of AI Agent Assist, a new feature within the Intermedia Intelligent Contact Center that helps agents engage more effectively before, during, and after every customer interaction. Continue reading Intermedia Introduces AI Agent Assist to Supercharge Agent Productivity and Customer Engagement →

Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, announced the launch of Intermedia Unite® AI Assistant, a business productivity tool using generative AI to help employees access information more easily and automate repetitive or time-consuming tasks. Continue reading Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity →

Intermedia Cloud Communications announced the launch of Intermedia Artificial Intelligence (AI) Interaction Summary, its latest solution to incorporate transformative AI technology. Continue reading Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary →