[24]7.ai, a global leader in intent-driven customer experience solutions, announced its Fall 2017 Release that supports business chat, enabling companies to have a conversation with consumers using natural language, on more than a billion devices worldwide. The Fall 2017 Release, available to all existing [24]7.ai clients as part of new capability additions to the platform, also includes Vivid Speech functionality that enhances interactive voice response (IVR) with intuitive visual experiences. Continue reading [24]7.ai Adds Intelligent Messaging to Enable Continuous Conversations between Businesses and Consumers →