Tag Archives: ForeSee

ForeSee Launches New Customer Experience Solution for Energy and Utility Providers

ForeSee announced a new solution to help utility and energy companies prioritize investments across the customer journey for maximum business impact. The new industry solution, an extension of the award-winning ForeSee CX Suite®, is built on the company’s partnership with leading energy and utilities clients including Citizen Energy, Constellation, DTE Energy, and Southern California Edison. Continue reading ForeSee Launches New Customer Experience Solution for Energy and Utility Providers

Tailored Brands Selects ForeSee To Enhance Customer Experience Across All Consumer Touchpoints

ForeSee, announced that Tailored Brands, Inc. has selected the ForeSee® CX Suite, the methodology-powered solution, to manage all of its customer experience (CX) intelligence from one place. ForeSee will enable Tailored Brands to leverage a unified view of the customer, with scientific measurement of CX across the entire customer journey. Continue reading Tailored Brands Selects ForeSee To Enhance Customer Experience Across All Consumer Touchpoints

T-Mobile Improves Its Mobile and Web Customer Experience With ForeSee’s Advanced Voice of Customer Solution

PRESS RELEASE: ForeSee announced that T-Mobile USA relies on the ForeSee CX Suite to measure, share and take action on customer insights across its entire customer journey. With ForeSee, T-Mobile USA has a multichannel view of its customer experience across web, mobile, and telesales. Keeping pace with an evolving customer landscape, T-Mobile USA has quadrupled its subscriber base over the past 10 years. Continue reading T-Mobile Improves Its Mobile and Web Customer Experience With ForeSee’s Advanced Voice of Customer Solution

ForeSee Announces New Executive Hires To Lead Strategy and Product Innovation for Its Market-Leading Voice of Customer Solutions

PRESS RELEASE: ForeSee announced the appointments of Lenny Nash as Chief Strategy Officer and Kaj van de Loo as Vice President of Engineering. Nash and van de Loo will work together to advance ForeSee’s product strategy, quickly grow its world-class engineering team, and deliver innovative VOC solutions to its customers. Both positions report to Pete Daffern, who was recently announced as ForeSee’s Chief Executive Officer. Continue reading ForeSee Announces New Executive Hires To Lead Strategy and Product Innovation for Its Market-Leading Voice of Customer Solutions

ForeSee’s cxReplay for Mobile Earns CUSTOMER Magazine’s ‘Product of the Year’ Award

ForeSee, the industry’s leading customer experience measurement and predictive analytics solutions for brands and organizations announced that its cxReplay for Mobile product has received a 2014 Product of the Year Award from TMC’s CUSTOMER magazine. ForeSee, the cornerstone of the Answers Cloud Services division of Answers Corp., partners with clients to quantify the voice of the customer, putting it into context to drive strategic and tactical decisions that translate into desired business results. Continue reading ForeSee’s cxReplay for Mobile Earns CUSTOMER Magazine’s ‘Product of the Year’ Award