Tollring will announce the launch of AI-driven cloud call recording solution, Record AI in January 2024. Continue reading Tollring announces the launch of AI-powered call recording
Category Archives: Technology
Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Sprinklr, the Unified-CXM platform for modern enterprises, announced the launch of Conversational AI+ in Sprinklr Service.
Part of Sprinklr’s Release 18.11, Conversational AI+ empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations. Continue reading Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots
Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity
Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, announced the launch of Intermedia Unite® AI Assistant, a business productivity tool using generative AI to help employees access information more easily and automate repetitive or time-consuming tasks. Continue reading Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity
Oracle Named a Leader in 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Oracle announced that it has been named a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Service, part of Oracle Fusion Cloud Customer Experience (CX). Continue reading Oracle Named a Leader in 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Kustomer Unveils KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Business Efficiency by 45%
Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial intelligence. Continue reading Kustomer Unveils KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Business Efficiency by 45%
CommBox launches Era AI to enable customer service to be intelligently automated and CX costs to be cut by 40%
CommBox, the pioneer in AI-powered customer communications, is launching its new generative AI solution. Continue reading CommBox launches Era AI to enable customer service to be intelligently automated and CX costs to be cut by 40%