Transcom, a leading global customer service provider, has partnered with Avaya, a global leader in enterprise CX, and Sabio Group to create an AI-powered, real-time translation solution that can enable contact centre agents from anywhere in the world to converse with customers in over 100 languages. Continue reading Sabio Group and Avaya Helps Transcom Eliminate Language Barriers in Customer Service
Tag Archives: Sabio Group
Leeds Building Society Partners with Sabio Group to improve Contact Centre operations
Sabio Group, the digital customer experience (CX) transformation services specialist, has secured a multi-year contract with Leeds Building Society which will drive innovation in its contact centre, and improve customer care for the Society’s members. Continue reading Leeds Building Society Partners with Sabio Group to improve Contact Centre operations
ESP Group Achieves Transformative CX Improvements With Sabio Group
ESP Group, the experienced and proven contact centre outsourcing partner, has successfully transformed its customer experience (CX) and positioned itself for significant growth in a strategic partnership with Sabio Group. Continue reading ESP Group Achieves Transformative CX Improvements With Sabio Group
VoiceAbility Ushers in New Era of Digital Communication with Sabio Group
VoiceAbility, a leading voice and rights charity supporting vulnerable people for over forty years, has partnered with customer experience experts Sabio Group to implement innovative Amazon Connect and Salesforce technologies. Continue reading VoiceAbility Ushers in New Era of Digital Communication with Sabio Group
Sabio Group Expands Partner Team with Global Appointments
Sabio Group, the digital customer experience transformation services specialist, has expanded its partner leadership with the appointment of two new Global Partner Account Managers. Continue reading Sabio Group Expands Partner Team with Global Appointments
Sabio Group Helps ENGIE Achieve Cloud Migration Goals Ahead of Schedule
Sabio Group, the global digital experience transformation services specialist, has successfully migrated more than 4,600 contact centre agents across four entities for a major utilities company in France – two months ahead of schedule. Continue reading Sabio Group Helps ENGIE Achieve Cloud Migration Goals Ahead of Schedule