Sabio Group has launched a new solution aimed at fuelling an organisation’s digital transformation strategy by surfacing actionable insights from customer interactions. Continue reading Sabio Group Unveils New Interaction Analytics Solution Aimed at Fuelling Digital Transformation
Tag Archives: Sabio Group
Appello Careline Selects Sabio Group to Support Roll-Out of New Cloud Contact Centre Platform
Appello Careline, an award-winning 24-hour careline services provider, has selected Sabio Group for its migration to a new cloud contact centre platform. In a multi-year agreement, Sabio has helped deliver Appello’s move to Genesys Cloud and will continue to be the delivery and support partner. Continue reading Appello Careline Selects Sabio Group to Support Roll-Out of New Cloud Contact Centre Platform
Sabio Group Expands into the Nordic Region & Strengthens Genesys Capability
Sabio Group has expanded into the European Nordics region following a ‘transfer of business’ agreement with a major European IT consultancy. Continue reading Sabio Group Expands into the Nordic Region & Strengthens Genesys Capability
Rentokil Initial Embarks on Global Digital CX Project with Sabio Group
Rentokil Initial plc has embarked on a significant digital transformation project which will see the modernisation of its contact centre operations and technology infrastructure across 18 countries. Continue reading Rentokil Initial Embarks on Global Digital CX Project with Sabio Group
Sabio Group’s ‘makepositive’ secures digital infrastructure builder CityFibre, on multi-year contract
Sabio Group’s Salesforce CRM consultancy business, ‘makepositive’, has secured a multi-year contract with CityFibre, the UK’s largest independent full fibre platform, which has recently completed 25% of its 8 million home rollout to a third of the UK market, including 800k businesses, 400k public sector sites and 250k 5G access points. Continue reading Sabio Group’s ‘makepositive’ secures digital infrastructure builder CityFibre, on multi-year contract
Sabio Group to support French mobility operator, Kisio, as it takes first steps on digital transformation journey
Sabio Group has secured a new contract with French mobility and transportation specialist, Kisio, which will see it support the business as it embarks on a digital transformation journey. Continue reading Sabio Group to support French mobility operator, Kisio, as it takes first steps on digital transformation journey
Sabio Group publishes research that demonstrates the evolution of digital innovation in the contact centre
Sabio Group, the digital customer experience transformation specialist, has published new research that shines a light on the evolution of digital innovation in the contact centre. Continue reading Sabio Group publishes research that demonstrates the evolution of digital innovation in the contact centre