PRESS RELEASE: Nokia and Three UK, part of CK Hutchison, are to deploy the world’s first fully integrated cloud native core network. The UK network will enable massive scalability, allowing Three to rapidly respond to customers’ dynamic service demands while preparing for IoT and 5G. Continue reading Nokia and Three UK to deploy world’s first next-generation cloud native core network →

PRESS RELEASE: WEBTEXT announced that it has expanded its relationship with Avaya, with WEBTEXT now officially a member of the Avaya DevConnect Select Product Program (SPP). SPP is a unique reselling program that simplifies the process for Avaya customers, Avaya sales teams and channel partners to order strategically-selected third party solutions. Continue reading WEBTEXT Selected For AVAYA DevConnect Select Product Program →

Pegasystems announced that Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) now enable banks to leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market. By unifying Pega® Robotic Automation within Pega CLM and Pega KYC, global financial institutions can automate repetitive manual tasks in onboarding and KYC remediation processes to ultimately improve the customer experience. Continue reading Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC →

PRESS RELEASE: Avaya announced an expanded alliance with Salesforce Service Cloud to deliver solutions that more deeply integrate the contact center products of the two companies. The expanded alliance will focus on cloud-based solutions that enable seamless access, greater contextual awareness and rapid, knowledgeable service at all points along the customer journey — making it easier for businesses to meet the digital demands of today’s customers. Continue reading Avaya Expands Global Alliance with Salesforce Service Cloud →

PRESS RELEASE: RingCentral, a leading provider of enterprise cloud communications and collaboration solutions announced its new strategic partnership with Carousel Industries. Through Carousel Industries’s vast partner network, enterprise customers will now have access to RingCentral’s cloud communications and collaboration solutions to streamline business workflow and improve worker productivity. Continue reading RingCentral Announces Carousel Industries as Strategic Partner to Expand Cloud Communications Solutions into Enterprises →

PRESS RELEASE: Tadiran Telecom, a global provider of Unified Communications & Collaboration (UC&C), Contact Center, and Control Room Software announced the release of Aeonix Version 3, the most powerful, robust and easy to use version of their Aeonix Unified Communications & Collaboration (UC&C) platform. Continue reading Tadiran Telecom Announces the Release of Aeonix Version 3 UC&C Solution →