PRESS RELEASE: RingCentral, a leading provider of enterprise cloud communications and collaboration solutions announced its new strategic partnership with Carousel Industries. Through Carousel Industries’s vast partner network, enterprise customers will now have access to RingCentral’s cloud communications and collaboration solutions to streamline business workflow and improve worker productivity. Continue reading RingCentral Announces Carousel Industries as Strategic Partner to Expand Cloud Communications Solutions into Enterprises
Category Archives: Technology
Tadiran Telecom Announces the Release of Aeonix Version 3 UC&C Solution
PRESS RELEASE: Tadiran Telecom, a global provider of Unified Communications & Collaboration (UC&C), Contact Center, and Control Room Software announced the release of Aeonix Version 3, the most powerful, robust and easy to use version of their Aeonix Unified Communications & Collaboration (UC&C) platform. Continue reading Tadiran Telecom Announces the Release of Aeonix Version 3 UC&C Solution
Pegasystems Partners with MuleSoft To Quickly Connect Pega Applications With Third-Party Data
Pegasystems announced the availability of the MuleSoft Certified API specification. This enables Pega customers to quickly integrate Pega applications with nearly any third-party application, system, and device through MuleSoft’s Anypoint Platform™. In addition, Pega has now joined the MuleSoft Technology Partner Program. Continue reading Pegasystems Partners with MuleSoft To Quickly Connect Pega Applications With Third-Party Data
eGain to exhibit at Call Centre World (CCW) 2017
PRESS RELEASE: eGain announced that the company will showcase its award-winning digital engagement suite for the Cisco contact centre infrastructure—eGain Solve™ for Cisco Unified CCE™—at CCW 2017 in Berlin, scheduled for February 21st through 23rd, 2017. Continue reading eGain to exhibit at Call Centre World (CCW) 2017
Westcon-Comstor Reports Accelerated Growth in Enghouse Interactive Contact Centre Revenues
PRESS RELEASE: Westcon-Comstor, has announced that sales revenues from its UCC Solutions Practice when partnering with Enghouse Interactive did increase by nearly 300% in 2016, when compared to the previous year. The dramatic growth was driven by the success in selling Microsoft Skype for Business applications into the contact centre space. Continue reading Westcon-Comstor Reports Accelerated Growth in Enghouse Interactive Contact Centre Revenues
Vocalcom named finalist in 2017 Stevie Awards for Sales & Customer Service
PRESS RELEASE: Vocalcom has been named a finalist in three categories of the 11th annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver or Bronze winner in the program. Continue reading Vocalcom named finalist in 2017 Stevie Awards for Sales & Customer Service