Digital transformation leaders Syniverse and Mavenir, have partnered to bring to market a complete and secure cloud-based Rich Communication Services (RCS) business messaging as-a-service solution. Continue reading Syniverse and Mavenir partner to accelerate RCS business messaging
Category Archives: Partnerships
Selligent Marketing Cloud and Calabrio Partner to Connect Contact Centre and Marketing Insights
Selligent Marketing Cloud, the B2C marketing automation company, and Calabrio, a leading provider of customer engagement and analytics software announced an alliance to bridge customer care technology and digital marketing capabilities to enhance the customer journey. The market-first collaboration will enable brands to marry data gleaned from customer care engagements with digital marketing communications to create a full view of the customer and deliver consistent customer experiences. Continue reading Selligent Marketing Cloud and Calabrio Partner to Connect Contact Centre and Marketing Insights
Blue Prism and Celonis Join Forces to Accelerate Enterprise Automation Initiatives
Blue Prism, provider of the world’s most successful Digital Workforce, and Celonis, the leader in operationalizing process change for business transformation announced a partnership, which will see both companies jointly market their respective solutions. Continue reading Blue Prism and Celonis Join Forces to Accelerate Enterprise Automation Initiatives
AT&T and RingCentral Extend Relationship to Provide Enterprises with Cloud Communications and Collaboration Solutions
AT&T and RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, are extending their relationship to provide cloud-based communications services to more businesses. Continue reading AT&T and RingCentral Extend Relationship to Provide Enterprises with Cloud Communications and Collaboration Solutions
Semafone Adds Avtex to Channel Partner Portfolio
Semafone announces a new partnership with Avtex, a customer experience (CX)-focused consulting and technology provider for the healthcare, financial services and public sectors. Through this new partnership, Avtex will provide Semafone’s flagship Cardprotect software in North America and leverage Semafone’s consulting services to help their customers with enterprise contact centers simplify compliance with the Payment Card Industry Data Security Standard (PCI DSS). Continue reading Semafone Adds Avtex to Channel Partner Portfolio
Ribbon Partners with Over.ai to AI Enable Kandy Solutions
Ribbon Communications, a global leader in secure and intelligent cloud communications announced that it has partnered with Over.ai to incorporate its natural language voice Artificial Intelligence (AI) platform into Ribbon’s UCaaS and CPaaS offers. The partnership will initially focus on improving employee productivity by incorporating virtual assistant services into Unified Communications (UC) clients and enhancing customer engagement by streamlining contact centre services. Continue reading Ribbon Partners with Over.ai to AI Enable Kandy Solutions