Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world’s leading digital frontline workplace, announced a strategic partnership that will improve the frontline employees experience in order to improve the customer experience. Continue reading New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
Category Archives: Partnerships
Voxtron Middle East Expands Portfolio to Include Enghouse CCaaS Solutions
Enghouse Interactive and Voxtron Middle East LLC announced a bold and far-reaching expansion of the longstanding partnership between Voxtron and Enghouse Interactive. Continue reading Voxtron Middle East Expands Portfolio to Include Enghouse CCaaS Solutions
ServiceNow announces Teleperformance as new AI Lighthouse member
ServiceNow announced that global digital services leader, Teleperformance is joining the AI Lighthouse program. Continue reading ServiceNow announces Teleperformance as new AI Lighthouse member
Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Odigo, a European leader in Contact Center as a Service (CCaaS) solutions, announced a new connector to address the challenge of disparate communication solutions that often fail to integrate seamlessly. Continue reading Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Xoxoday announces a partnership with Comviva to enhance customer engagement solutions
Xoxoday, a leading global technology platform for employee, channel and customer engagement, has partnered with Comviva, the global leader in experience and data monetisation solutions. Continue reading Xoxoday announces a partnership with Comviva to enhance customer engagement solutions
Kaleyra and Talisma Partner in India to Enhance Customer Experience with Real-Time Video and Co-Browsing
Kaleyra, a global CPaaS leader announced a strategic collaboration in its partnership portfolio with Talisma Corporation, Pvt. Ltd, a leading provider of customer experience solutions based in Bangalore, India. Continue reading Kaleyra and Talisma Partner in India to Enhance Customer Experience with Real-Time Video and Co-Browsing