Tag Archives: Qualtrics

Qualtrics Announces Manager Assist, Empowering Managers to Own Their Team’s Engagement and Success

Qualtrics, the leader and creator of the experience management category, announced Qualtrics Manager Assist, a new platform that empowers managers to listen, understand and act on feedback from their own teams, in real time, to keep employees engaged and productive. Continue reading Qualtrics Announces Manager Assist, Empowering Managers to Own Their Team’s Engagement and Success

Qualtrics Announces CrossXM, Helping Companies Measurably Improve Business Results With Better Employee, Customer and Brand Experiences

Qualtrics, the leader and creator of the experience management category, announced CrossXM, a new product line that gives leaders automated insights into how their employee, customer and brand experiences impact one another, helping them identify the actions they can take to drive the biggest impact across their business. Continue reading Qualtrics Announces CrossXM, Helping Companies Measurably Improve Business Results With Better Employee, Customer and Brand Experiences

Qualtrics Announces New Real-time Contact Centre Solutions to Make Agents More Productive and Help them Act with Empathy

Qualtrics, the leader and creator of the experience management category, announced new real-time contact centre innovations to make agents more productive and deliver customer support with empathy. Automated Call Summaries and Real-Time Agent Assist automate post-call work and help contact centre agents respond with empathy and speed. Continue reading Qualtrics Announces New Real-time Contact Centre Solutions to Make Agents More Productive and Help them Act with Empathy

Qualtrics Announces New XM Benchmarks Powered by the World’s Largest Experience Data Library

Qualtrics, the leader and creator of the experience management category, announced new XM Benchmarks that will give organizations insights to make critical decisions based on Qualtrics’ vast experience data and industry-leading analytics. Continue reading Qualtrics Announces New XM Benchmarks Powered by the World’s Largest Experience Data Library