Tag Archives: Qualtrics

Technology

Qualtrics Announces General Availability of Customer Journey Optimizer

Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of Customer Journey Optimizer, a new journey analytics and orchestration solution, powered by Qualtrics Experience iD, that helps organizations identify key moments and points of friction and prioritize the right actions to improve customer experiences. Continue reading Qualtrics Announces General Availability of Customer Journey Optimizer →

Acquisitions & Mergers

Qualtrics to be Acquired by Silver Lake and CPP Investments for $12.5 Billion

Qualtrics, the leader and pioneer of the experience management (XM) software category, announced that it has entered into a definitive agreement to be acquired by Silver Lake, the global leader in technology investing, in partnership with Canada Pension Plan Investment Board (CPP Investments), in an all-cash transaction that values Qualtrics at approximately $12.5 billion. Continue reading Qualtrics to be Acquired by Silver Lake and CPP Investments for $12.5 Billion →

Technology

Qualtrics Innovations Empower Managers and People Teams to Improve Employee Well-Being and Increase Engagement

Qualtrics announced new capabilities in Manager Assist that bring employee behaviour data and continuous listening together onto a single platform, giving managers and people teams real-time insights they can act on to build more engaged, inclusive and productive teams. Continue reading Qualtrics Innovations Empower Managers and People Teams to Improve Employee Well-Being and Increase Engagement →

Partnerships

Qualtrics and Twilio Raise the Bar for Customer Experience with New Integration and Expanded Partnership

Qualtrics, and Twilio are expanding their partnership and introducing a new no-code connector that allows real-time data sharing and integration between the Twilio Segment customer data platform (CDP) and Qualtrics’ Experience iD (XiD). Continue reading Qualtrics and Twilio Raise the Bar for Customer Experience with New Integration and Expanded Partnership →